Privacy Policy
At AUTIVERSE, your privacy, dignity, and trust are deeply respected. All services are delivered in a manner that prioritises confidentiality, autonomy, and ethical practice.
Confidentiality of Information
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All personal, clinical, and communication-related information shared during consultations, assessments, therapy sessions, parent coaching, or family sessions is treated as strictly confidential.
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Information is collected only for the purpose of providing appropriate speech and language support and is handled in accordance with professional ethical standards.
Teletherapy and Video Sessions
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All sessions are conducted via secure and private online platforms.
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Sessions are not video/audio recorded as part of routine practice.
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In rare instances where recording may be considered beneficial (e.g., for clinical reflection), this will be done only after explicit written consent is obtained.
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Clients have the right to decline recording without any impact on services.
Documentation and Records
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Clinical notes, assessment summaries, and reports are maintained securely and accessed only by the clinician.
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Records are used solely for therapeutic, documentation, and continuity-of-care purposes.
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All digital records are stored using password-protected systems and are not shared without consent.
Sharing of Information
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Information is not shared with third parties without informed consent, except where required by law.
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Referrals to other professionals are made only with consent, and no financial or professional incentives are associated with referrals.
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A formal diagnosis is not required to access therapy services.
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Use of Forms and Online Data
Intake forms and communication via email or online platforms are used to gather relevant background information. Reasonable steps are taken to ensure data shared electronically is handled securely.
Client Rights
Clients have the right to:
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Ask questions about how their information is used
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Request clarification or corrections to their records
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Withdraw consent for sharing information at any time
Commitment to Ethical Practice
All services are grounded in respect, transparency, choice, and autonomy, and are delivered in accordance with professional ethical standards for speech-language pathology, including the Indian Speech and Hearing Association (ISHA) Code of Ethics, within a neuroaffirming framework of practice.
